Organizational Diagnosis helps organizations identify the “gaps” between “what is” and “what ought to be.” Once we gain a shared vision of the desired state, we can partner in an effort to identify barriers and work toward solutions.
Our Six-Phase approach to organizational diagnosis is tailored to the specific needs of each client:
Phase 1: Define
We create a partnership with the client to develop a shared understanding of the task, issue, or problem along with a plan for diagnosis.
Phase 2: Diagnose
We examine organizational archival reports/documents and utilize information gathered through interviews, focus groups, questionnaires & surveys, along with objective observations to collect relevant data.
Phase 3: Analyze
After collecting the data, consultants use statistical analysis methods to interpret the data and develop practical recommendations.
Phase 4: Presentation of Findings
This phase involves sharing results with the client to determine an
effective intervention strategy. Apex Performance
easy-to-understand language to explain the results of the data collection phase.
Phase 5: Action Planning
We work with key players from your organization to develop an action plan that:
- Fits the needs of your organization
- Will yield measurable results
- Will enhance your organization’s capacity to manage change
- Is catered to your organization’s situation, culture, context, and maturational cycle
Phase 6: Reinforce
We recognize the importance of maintaining a focus on the desired state and helping organizations sustain change initiatives. The reinforce phase ensures effective implementation of our action plan and outlines the next steps to take once the action plan has been implemented.